LucyHublucyhub
telecom
Build scope

Telco Self-Serve Portal

Web my-account: usage, bills, packages/airtime, mobile-money entry, and support tickets — beside a plans marketing site.

Starting from

$149$59ብር 9,499

The problem

Operators cut call-center load when customers can pay, top up, and check usage without an app install.

How LucyHub solves it

TELCO portal scope (distinct from the public plans/coverage site and from the mobile my-account app): authenticated usage charts, bill history + pay entry, package/airtime purchase UI, mobile-money hooks for African operators, and support ticket stubs. Network OSS/BSS stay integration points. Inspired by Safaricom/MTN/Ethio Telecom self-serve — original LucyHub shell.

Features that change how you work

Usage charts

Helps your team deliver usage charts as part of a clearer daily workflow.

Pay bill entry

Helps your team deliver pay bill entry as part of a clearer daily workflow.

Airtime / packages

Reduce repetitive questions so your team focuses on exceptions that need humans.

Mobile-money stubs

Let your team and customers work from phones without a broken experience.

Support tickets

Helps your team deliver support tickets as part of a clearer daily workflow.

Product demo

View screenshots, explore the interface, or request a guided live demo.

Screenshots

Who it is for

Perfect for:

  • Mobile operators
  • ISPs
  • MVNOs

Need customization?

Start with LucyHub and customize it around your workflow — branding, modules, language, payments, and integrations.

Request Customization

Pricing

Starting from

$149$59ብር 9,499

Final scope and any customization are confirmed before purchase — we never invent hidden fees here.

How implementation works

  1. 01

    Learn

    Review this page and try the demo.

  2. 02

    Trust

    See features, FAQs, and related products.

  3. 03

    Demo

    Request a walkthrough with LucyHub.

  4. 04

    Launch

    Customize, purchase/build, and go live.

FAQ

What is Telco Self-Serve Portal?+

Telco Self-Serve Portal is a LucyHub build scope — a clear product blueprint we implement and customize for your business.

Who is it for?+

Growing businesses and teams that need structured software for operations, customers, or AI-assisted workflows — not a generic brochure site.

How does implementation work?+

Discover → choose a product or custom path → customize around your workflow → launch with training and support. You can start from a demo request or the project builder.

Can it be customized?+

Yes. Start with LucyHub and customize around your workflow — branding, modules, integrations, and language needs.

How is pricing calculated?+

Listed amounts are initial starting prices (from $29; large project types from $59). Your total increases with project scope, page count/size, and complexity. Use the Project Builder for a live estimate — USD and ETB. We confirm before you pay.

Can we migrate existing data?+

Often yes, depending on your current tools and formats. Tell us what you use today during discovery and we'll scope a practical migration path — we won't invent guarantees.

Can it integrate with our systems?+

Integrations are scoped per project (payments, Telegram, CRMs, APIs). Share your stack when you request a demo or quote.

Is training available?+

Yes. LucyHub includes walkthroughs for your team as part of implementation and handoff.

What support is included?+

Post-launch support options cover fixes, guidance, and continuous improvement. LucyHub also offers maintenance, redesign, product updates, debugging/testing, consultancy, deployment/hosting, and DNS/domain management — see /services. Exact terms are confirmed in your proposal.

Do you maintain and host products after launch?+

Yes. We offer product maintenance, client-driven updates, redesigns, debugging/testing, software consultancy, deployment & hosting control, and DNS/domain management. Request the service you need from the Services page or a demo form.

Ready to improve the way your business works?

Request a demo of Telco Self-Serve Portal, or start a project if you need a custom path.